Jasminder Singh and family
Singh’s London-based Edwardian Group is introducing artificial intelligence at some of its hotels. The “Edward” service will allow guests to check and request amenities – such as towels or room service, information about local bars and restaurants and even register complaints – simply by sending a text message. The service responds in a few seconds and will be available at 12 Radisson Blu Edwardian hotels, including Heathrow and the Vanderbilt in London’s South Kensington. It is this sort of clever thinking that justifies the decision by Singh, 66, to ditch a career in accountancy.
Having arrived from Nairobi in 1970 he qualified as a chartered accountant in 1974, but instead of totting up figures he went into the hotel trade with an uncle. He bought out his relative in 1979 and his Edwardian Group was born. It now has a range of four- and five-star venues in London and Manchester. The Edwardian Group turned in £32.1m profit in 2015, a rise of 162% on the previous year. With its net assets increasing to nearly £900m we value the company at about £1bn, adding £35m for other wealth.